At Optiver, employee safety, comfort and happiness is central to our mission. In support of these tenets, The Office Operations team is seeking a Facilities Coordinator to handle day-to-day upkeep of our existing 75,000 square foot office space in the loop, growing to 100,000 square feet next fall. Our organized and process-driven team is focused on providing excellent hospitality to 350+ employees, and we’re looking for a tech-savvy and mechanically inclined individual who demonstrates a passion for elevating our level of service. Location: Chicago, IL Hours: 9 a.m. – 5 p.m., Monday through Friday, with occasional OT or shifted hours for vendor meetings and events (flexibility required) Responsibilities: Proactively ensure Optiver’s office space remains a clean, safe and attractive environment Directly support the Office Operations Team with ensuring smooth day-to-day operation of the facility, including facilitating support resolution with external parties Act as the contact for building services and complete maintenance checklists/safety walkthroughs on schedule Respond to employee requests and concerns from a variety of channels in a timely manner Troubleshoot issues with physical office furniture/fixtures and escalate to external vendors when needed Foster and build positive relationships with clients, visitors and leadership (both within the firm and with external visitors) Thoroughly and accurately record tasks, processes, complaints and recurring duties using Atlassian products (JIRA and Wiki) Liaise with building engineers, janitorial staff, maintenance vendors and suppliers for facility-related services, filing work orders and following up on outstanding requests Act as facilitator for internal moves, long-term visitors and new hires, including coordinating the reset of workstations after departures Support the Travel & Events coordinator by prepping common areas for events and meetings Return common areas to normal setup post-event, including relocation of furniture Support catering operations by maintaining sanitary service areas and functional equipment(may include warewashing, cleaning counters, daily closeout of food service, maintenance of catering equipment) Schedule and provide escort for onsite vendors, adhering to all security policies and procedures Assist with monthly credit card and lease statement reconciliation Skills and Qualifications: High school diploma or equivalent 2 years in facilities, preferably in a corporate setting with 300+ occupants Teamwork-oriented and enthusiastic about helping others Exceptional attention to detail and professionally-mannered Adds value to customer/client experience and meets expectations in a timely manner Proficiency with Microsoft Suite, specifically Excel Familiarity with Atlassian products (Wiki, JIRA) and other ticketing systems (Angus, Workspeed) preferred. Ability to quickly learn and utilize new technology and platforms Strong written and verbal communication skills Ability to stand for prolonged hours and perform physical tasks: lift 50 pounds, stoop, bend, reach above your head, climb a step stool, etc.