Who We Are: Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world. We are on a mission to build the infrastructure that propels access, inclusion and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 4 consecutive years. The reason for this success is simple --- our nimble, adaptive, and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation in financial services and we invite collaborative and motivated high performers to join our rapidly expanding team. What we’re looking for: This position is primarily responsible for executing tasks associated with the loan origination process. The candidate who fulfills this position will need to gain an in-depth knowledge of our MPL partners, rules, regulations, and processes that are essential to successfully execute the responsibilities of the MPL Operations team. Additionally, the incumbent will need to develop a baseline understanding of the MPL economics in order to effectively perform the duties of the Operations Analyst role. Responsibilities: • Develop an in-depth understanding of the Marketplace Lending (MPL) ecosystem including becoming subject matter experts in the Bank’s and MPL’s operational processes • Establish and maintain relationships with respective contacts at partner MPLs • Process MPL origination and loan sale transactions; liaising with MPL and investor contacts to ensure timely execution of processes • Perform daily reconciliations of the Bank’s general ledger accounts for each MPL program • Partner with the Bank’s internal stakeholders to ensure data, operational and financial needs are satisfied and assisting with ad-hoc requests and projects • Understand and effectively analyze credit reports and other borrower documentation to validate underwriting policy adherence through random sampling • Collaborate with team members and IT to provide service and solutions to the Bank’s MPL partners • Maintain a high level of precision and accuracy while performing daily tasks Qualifications: • Excellent interpersonal and customer service abilities • Ability to work effectively while multi-tasking in a high-volume environment • Excellent organizational skills and high attention to detail • Strong research, problem-solving and critical thinking skills • Excellent PC skills • Excellent oral and written communication skills • Ability to both learn new products/services and apply knowledge • Maintain confidential customer and Bank information in a responsible and secure manner #LI-AS1 Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.