Who We Are Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world. We are on a mission to build the infrastructure that propels access, inclusion and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 4 consecutive years. The reason for this success is simple --- our nimble, adaptive, and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation in financial services and we invite collaborative and motivated high performers to join our rapidly expanding team. What we’re looking for This position is responsible for providing technical leadership and direction for the usage of SWIFT technologies within the Bank and provide oversight to junior team members. In addition, assist with the implementation of new products/services from SWIFT and support the evolution of the Bank’s SWIFT footprint. The Payment Processing Swift Specialist will also perform vital functions for processing inbound and outbound wire transfers. Including, but not limited to, timely posting and releasing of incoming and outgoing wires per bank policy and procedures, working on daily reconciliations, and manage wire transfer investigations. Responsibilities: Lead and train staff members regarding Swift wire processing Create and maintain procedures Process and monitor inbound and outbound wire transfers Managing wire transfer investigations Maintain general ledgers and perform reconciliations Ability to tabulate and input with accuracy and speed Assist with internal and external audits Assists in month-end/quarter-end/year-end reporting Executes internal controls related to assigned areas and tasks Assist with further structuring the Learning and Development infrastructure (i.e. internal processes, guidelines, communications, etc.) Performs other duties as required Qualifications: Bachelor’s degree, or equivalent work experience preferred 3-5+ years of Swift payments experience in a high-volume environment Able to demonstrate a knowledge of SWIFT messaging formats (MT and ISO20022) Hands-on experience in maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link Demonstrated experience in SWIFT protocols High attention to detail and accuracy Strong organizational and time management skills Demonstrate problem-solving skills Strong communication skills: written, verbal, visual presentations, and effective listening skills Strong customer service skills Ability to set priorities and perform multiple assignments Proficient in Microsoft Office (Word/Excel) #LI-AS1 Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.